Residential Solar Services Partner

As a Residential Solar Services Partner, you will be responsible for a variety of operations-related tasks such as fostering relationships with service providers, collaborating with the Operations and Asset Management teams to resolve solar system maintenance issues, and communicating with our solar customers.

Requirements

• Coordinate scheduling for maintenance requests
• Manage inbound communications from customers and contractors
• Manage a portfolio of cases from origination to closure
• Collaborate with Accounts Payable to resolve any issues with contractor payments or remittances
• Review contractor expenses for accuracy and subsequently manage the invoicing processes
• Audit the quality of service work by following up with customers
• Liaises with internal and external partners to ensure project commitments and specifications are met

Benefits

• Comprehensive coverage including medical, dental, vision, and employer health savings account contributions
• Robust support through Headspace and free mental healthcare visits
• Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services
• Strong financial foundation with a 401(k) plan and company match
• Paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks