Customer Care Executive

We are looking for a Customer Care Executive to join our team at Iglu. The role involves handling customer calls and emails, resolving problems, and providing excellent service. Previous experience in Customer Care is essential.

Requirements

• 2+ years proven history in a Cruise Customer Care role
• Strong verbal and written communication skills
• PC Literate – knowledge of Word, Excel, and Outlook
• Basic knowledge of ABTA/ATOL regulations
• Excellent time management skills
• Ability to work under pressure and independently
• Organisational skills are essential to this role

Benefits

• Discounted travel offers for family and friends
• Gym discounts at all major chains across the UK
• Mental Health and Wellbeing Support
• Electric Vehicle Scheme
• 24/7 Online GP Service
• Life Assurance for all