Customer Success Manager

IFS is a billion-dollar revenue company with 7000+ employees on all continents. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

Requirements

• Prior experience in client-facing capacities, specifically in Service Delivery or Project Delivery functions.
• Industry depth and experience in either Field Service Management, Manufacturing, Telco, Energy & Utilities, or Aerospace and Defense.
• Familiarity and perspective on respective industry-related trends, operating KPIs, and value drivers.
• Strong acumen on delivery methodology and delivery service offerings.
• Knowledge of the Business Value Engineering (BVE) process.
• Ability to develop Value Metrics and measure the outcome of the Success program with the Customer or Partner.

Benefits

• Flexible work arrangements
• Inclusive workplace experiences
• Hybrid work opportunities