Ingeniero de Soporte en Campo - Celaya
icorpGuanajuato, Mexico
Posted October 9, 2025
Full Time
About the Company
icorp was founded in 1986 to provide IT Services to large organizations. Our company currently has more than 500 specialists providing IT user help desk, infrastructure, and application support services. Several national and international companies rely upon icorp services (in some cases for over 30 years). icorp corporate office is located at Querétaro (Mexico) and we have a Service Center in Mexico City. Our technical staff is strategically located in more than 128 cities throughout Mexico. We hope to partner with you very soon to help improve and grow your business. Flexible Service Model Our philosophy at icorp includes having a “Flexible Service Model” which we can adapt to your special requirements using measurable goals that help us satisfy the expectations stated in the SLA—all without sacrificing technical and economic competitiveness. The ability to easily transform our generalized services into tailored, turnkey solutions has become one of the most important competitive benefits that icorp offers.
Job Description
ICORP is seeking a Field Support Engineer to ensure the continuous operation of their customer infrastructure at various branches and stores in Celaya, Guanajuato. This role involves incident management, preventive maintenance, documentation, and customer communication. The company is a leader in technology services.
Requirements
- Minimum of 2 years of technical support experience.
- Completed High School/Vocational School.
- Knowledge in Availability and Continuity Management.
- Handling of Information Security and System Installation/Removal.
- Spanish Language (Fluid/Native).
- Driver's License
- Highly availability for weekend shifts and rotating shifts
Benefits
- Legal benefits
- Quarterly bonus
- Food support