Client Service Specialist - Commercial Insurance

The Client Service Specialist is responsible for providing service and support to clients, handling inquiries, processing documents, and assisting with policy and renewal processes. This role focuses on delivering a ‘best in class’ client experience, including retention and growth, while building relationships with clients, colleagues, and vendors. Hylant utilizes technology and resources to manage client needs.

Requirements

• Respond to and document client inquiries.
• Process daily service needs like policy documents.
• Review and process policies for accuracy.
• Assist with client documentation and marketing.
• Leverage Hylant technology and resources.
• Assist with invoicing and billing questions.
• Drive Surplus Lines process for non-admitted placements.