Client Service Manager - Real Estate Insurance, Commercial

The Client Service Manager - Real Estate Insurance, Commercial role is responsible for providing excellent service to clients for an assigned book of business. This involves overseeing client needs, managing renewals, maintaining client relationships, and contributing to growth within existing business. The ideal candidate will be proactive and able to work independently, collaborate within a team, and be knowledgeable about property and casualty insurance.

Requirements

• Serve as the lead service contact to clients for assigned book of business.
• Manage client renewal process ensuring all necessary activities are completed.
• Maintain a 96% or higher client retention ratio.
• Maintain and enhance relationships with clients and stakeholders.
• Support business growth through account rounding.
• Lead Client Engagement Strategy for assigned clients.
• Serve as a back-up at all support levels.
• Maintain and grow insurance knowledge.

Benefits

• Equal Opportunity Employer