Admin and General - Director of Operations

We are seeking a passionate and service-oriented Director of Operations to join our team. The Director of Operations is the Managing Director’s key business partner in operations, responsible for leading day-to-day hotel operations and delivering exceptional guest experiences, engaged teams, and strong financial performance.

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred; equivalent combination of education and experience considered.
• Minimum 5–7 years of progressive hotel operations leadership experience in an upscale or luxury, full-service property, preferably with experience in hotels over 300 keys.
• Prior department head experience (Rooms, Spa, Engineering, or multi-department leadership) required.

Benefits

• Competitive pay
• Benefits package
• Employee discounts on resort stays, spa treatments, and dining
• Opportunities for growth and advancement within the Meritage Collection
• Supportive and inclusive work environment in the heart of Napa Valley