Baerlocher USA is seeking an Account Manager for the Northeast region to manage a portfolio of accounts throughout North America, develop and monitor business activities to sustainably grow new and existing market areas, and ensure the timely and successful delivery of solutions to customers.
Requirements
- Serve as the primary point of contact for all customer needs and communications across North America
- Build and nurture long-term, strategic relationships with customers, acting as a trusted advisor
- Understand customer goals and ensure successful solution delivery that aligns with their objectives
- Coordinate internally across departments to deliver a seamless customer experience
- Regularly communicate progress on strategic initiatives, projects, and account status updates to stakeholders
- Analyze and report on account performance, including sales trends, forecasts, and key performance metrics
- Identify new business opportunities within assigned territory and collaborate with sales leadership to drive growth
- Manage and resolve high-priority issues or escalations with a sense of urgency and professionalism
- Ensure account strategies align with broader company goals and market dynamics
- Contribute to the development of annual sales targets, territory planning, and budgeting processes
Benefits
- Competitive base salary
- Yearly bonus
- Paid vacation
- 14 paid holidays
- Health, dental, and vision plans
- Company paid life insurance, short term disability, and long-term disability
- 401(k) with company matching contribution
