Field Technician - Installation

Honest Networks is seeking enthusiastic Field Technicians to install and maintain residential internet infrastructure. The role involves terminating connections, troubleshooting, and providing excellent customer service, with emphasis on using public transportation to commute to various locations within New York City. Honest Networks values integrity, a strong work ethic, and a passion for continuous learning.

Requirements

• Install, maintain, troubleshoot, and repair ethernet and coax infrastructures
• Run ethernet and coax cabling
• Monitor network performance and resolve connectivity issues
• Provide customer guidance and support
• Maintain accurate records
• Educate customers on network usage
• Manage appointment calendar
• Willing to work in a fast-paced, results-oriented environment

Benefits

• Salary
• Medical benefits
• Dental benefits
• Metropolitan card reimbursement
• Performance bonus potential
• Stock options
• Paid Time Off (PTO)