Field Service Engineering Specialist Professional
HitachiKuwait City, Capital Governorate, Kuwait
Posted October 30, 2025
Full Time
About the Company
Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world. Hitachi’s Social Innovation Business is centered around 5 growth sectors: Mobility, Smart Life, Industry, Energy, and IT. Globally, we have nearly 300,000 employees who are working to improve people’s quality of life and our customers’ social, environmental, and economic values to create a sustainable future. The challenges we face as a society are unprecedented, but so are the opportunities. Together, let’s start powering good.
Job Description
Field Service Engineering Specialist Professional to perform remote or on-site service activities for protection systems in transmission and distribution substations, driving service sales and business development activities, and possessing knowledge of structured programming, communication techniques, and protocols for Hitachi Energy relays.
Requirements
- Performing remote or on-site service activities for protection systems in transmission and distribution substations
- Driving service sales and business development activities across assigned countries and market segments
- Performing relay testing, commissioning, maintenance, and troubleshooting at client substations
- Possessing knowledge of structured programming, communication techniques, and protocols for Hitachi Energy relays
- Troubleshooting system protection problems and schemes effectively
- Demonstrating expertise in testing, commissioning, maintenance, and troubleshooting of protection systems for all equipment in substations up to 400 kV voltage level
- Experience in testing, commissioning, maintenance, and troubleshooting of protection systems for all equipment in power stations and refinery environments
- Training site operators in the use of works and ensuring site-specific manuals and documentation are available before handover
- Consulting with clients or their representatives to determine their needs and priorities
- Providing written procedures for switching, energization, isolation methods for testing, commissioning, and maintenance work
- Coordinating and overseeing substation technicians and electricians, and serving as project manager
- Maintaining a professional presentation when dealing with employees, clients, and suppliers
- Being well-versed in technical and safety precautions when working in live substations
- Possessing leadership skills and the ability to lead, supervise, and assign work to the protection team
- Ensuring compliance with applicable external and internal regulations, procedures, and guidelines
- Living Hitachi Energy’s core values safety and integrity, taking responsibility for your own actions while caring for your colleagues and the business