The Night Auditor/Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.
Requirements
- Clicks 1 button to run audit.
- Completes and transmits daily management and accounting reports and supporting documents.
- Assists guests with arrival and departure from hotel.
- Maintains confidentiality of all guests and hotel information.
- Handles cash and credit card transactions.
- Maintains complete knowledge at all times of all hotel features/services.
- Follows proper Hotel safety policies and procedures.
- Performs any other job related duties as assigned.
Benefits
- Hilton Hotels discount
- Company wide incentives