We are a venture-backed scale-up company developing tech to help people control their blood pressure. Our technology is medically accurate, continuous, and cuffless in daily life in the consumer space. We are a hybrid/remote-first company, with Headquarters in Neuchâtel, Switzerland, united by our passion for impact and innovation. The VP of Software Engineering is responsible for all software, data, and infrastructure components across Hilo — everything that connects and powers our ecosystem beyond the device itself.
Requirements
- Define and own the software and data strategy, ensuring it enables business growth and supports multi-market operations.
- Translate company goals into a clear technical roadmap with measurable milestones and KPIs.
- Build a future-proof architecture integrating mobile, e-commerce, CRM, and analytics environments in a unified system.
- Champion AI-driven operations and ensure scalable, cost-efficient technology development.
- Oversee all software technology (except firmware), including app development, backend, data infrastructure, website (Shopify e-commerce stack), and CRM integrations.
- Build and maintain a resilient, multilingual, multi-market infrastructure ensuring consistent performance across regions.
- Establish best practices in CI/CD, testing, versioning, and documentation.
- Ensure compliance, data protection, and information security across all systems.
- Design and implement a centralized data infrastructure that unifies data flows from app, CRM, marketing, and e-commerce systems.
- Build scalable data pipelines and analytics foundations that enable real-time decision-making.
- Oversee data governance and quality assurance, ensuring accuracy, integrity, and usability.
- Lead and develop the engineering team in Serbia (15 FTEs) through building trust, clarity and motivation – also manage external partners and freelancers across disciplines.
- Create a performance-driven culture based on clarity, accountability, and continuous improvement.
- Ensure delivery against key milestones, system uptime, and quality KPIs.
- Be a true partner to our product, design and growth teams, helping to translate business goals collaboratively into technical reality.
- Embed automation into all workflows — from deployment to monitoring to customer data processes.
- Identify and implement AI tools to enhance scalability, predictive capabilities, and operational speed.
Benefits
- Competitive compensation and equity program
- Other benefits (depending on location)
