Product Operations Manager
Hey JaneUnited States • New York, New York, United States
Posted October 6, 2025
100000 - 115000 USD year
Full Time
About the Company
Hey Jane is a patient-centered virtual reproductive and sexual health clinic offering telemedicine abortion care. They provide a range of services from a compassionate team, making them the most-trusted and well-funded provider in their field.
Job Description
Hey Jane is seeking a highly organized Product Operations Manager to help expand access to reproductive and sexual health care. The role focuses on creating processes, tools, and systems for smooth product execution, maximizing impact through clear requirements, and coordinating testing and launches. The company prioritizes data-driven decisions and seamless patient experiences.
Requirements
- Own and improve product operations processes, tools, and workflows
- Partner with operations, engineering, and clinical teams
- Create and maintain product documentation
- Coordinate release readiness
- Gather and analyze data to identify process gaps
- Configure third-party tools for messaging, automations, scheduling, and data collection
- Analyze KPIs and operational metrics
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- FSA
