Erfahrener Kundenberater / Customer Support Specialist in der Versicherungsbranche (m/w/d)
HepsterRostock, Mecklenburg-Vorpommern, Germany
Posted March 4, 2026
Full Time
About the Company
Hepster is a German insurtech company that designs and delivers fully digital, customizable insurance solutions for individuals and businesses. By integrating unique product lines—ranging from activity and equipment coverage to travel care and embedded insurance—into a single, cloud‑based platform, the firm delivers flexibility, clarity, and a strong price‑performance ratio. Its core value lies in combining innovative product design with efficient, end‑to‑end digital processes, allowing partners to streamline risk management and accelerate growth. Since 2016, Hepster has partnered with over 3,000 businesses and served more than 260,000 customers across Germany and beyond, underscoring its reputation for customer‑centric design and operational excellence.
Job Description
Experienced Customer Support Specialist in the Insurance Industry at Rostock. Handle customer inquiries, advise on insurance products, and maintain customer data. Optimize processes and work in a team.
Requirements
- 2+ years of experience in customer service
- Strong customer- and service-oriented mindset
- Fluent German and English skills
Benefits
- Unlimited employment
- Independent work with a team
- Onboarding into the company
- Experienced colleagues
- Options for shaping and short decision-making paths
- Start-up feeling with company security
- Development opportunities
- Further education
- Flexible home office regulations
- Good transport links
