Success Manager

HealthStream is a leading healthcare workforce solutions provider, and we're seeking a Success Manager to drive customer success and retention. The role involves cultivating strategic relationships, delivering business outcomes, and supporting the broader mission of empowering customers for transformational success.

Requirements

• Bachelor's degree in healthcare, business, technical, or related field
• Minimum 2 years in a B2B customer success/sales or related role
• Experience in a healthcare organization preferred
• Experience with HealthStream products from an administrator level is a plus
• Experience in a SaaS business highly desirable
• Nursing degree, RN, and/or clinical experience preferred

Benefits

• Medical, Dental and Vision insurance
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement