Bilingual Member Service Representative
HealthCare SupportTroy, Michigan, United States
Posted November 16, 2015
Full Time
About the Company
HealthCare Support Staffing, Inc. (HSS) is a national healthcare recruiting and staffing firm.
Job Description
High volume of inbound calls daily, answering questions and collecting payments from Healthcare Exchange Marketplace Members, multitasking, and providing customer service.
Requirements
- Multitasker
- Able to toggle multiple screens, provide state specific state information
- Phenomenal Customer Service
- Bilingual Speaking
- Banking and Managed Care Experience
- Call Center or High Volume Face to Face Interaction Experience
- Computer Skills including experience with Microsoft Office Products (Word, Outlook, and Excel)
- Exceptional Phone Etiquette
- Great Attendance and Reliability