Customer Engagement Platforms Manager
Hazel HealthUnited States • United States
Posted December 15, 2025
105000 - 124000 USD year
Full Time
About the Company
Hazel Health is building the future of pediatric and family mental health care, delivering high-quality, evidence-based support to children and families at home, in schools, and in their communities.
Job Description
Hazel Health is building the future of pediatric and family mental health care, delivering high-quality, evidence-based support to children and families at home, in schools, and in their communities. We're looking for a dynamic, data-driven individual to join our Customer Operations team as a Customer Engagement Platforms Manager.
Requirements
- 3+ years of experience in Customer Success Operations, Marketing Operations, or Engagement Platforms
- Hands-on experience administering Gainsight or a similar customer engagement platform
- Ability to own systems independently — from configuration to optimization
- Experience designing and executing engagement campaigns across the customer lifecycle
- Strong data fluency and comfort working with dashboards, segmentation, and analytics
Benefits
- Market competitive base salary range: $105,000 - $124,000
- 401k match
- Healthcare coverage
- Paid time off
- Stock options
- Broad range of other benefits and perks