Technical Service Representative - Bilingual

Technical Service Representative - Bilingual. Manage customer experience, provide technical product support, troubleshoot issues, and fulfill warranty requests. Must be bilingual and have 3-5 years of customer service experience, preferably in the pool industry.

Requirements

• A minimum of 3-5 years' experience in a Customer Service role
• Must be Bilingual (French & English)
• Previous experience in a technical role, preferably in the pool industry
• Technical aptitude and willingness to learn
• Capable of handling difficult situations & customers
• Ability to prioritize and utilize good judgment in problem solving
• Proficiency in MS Office programs