Contractor Sales

Hayward Lumber is seeking a Contractor Support Specialist to manage orders for contractors and professional customers. This role involves processing orders, providing product recommendations, ensuring timely fulfillment, and collaborating with vendors. The position focuses on building relationships with both customers and vendors.

Requirements

• Determine customers’ needs and recommend appropriate products and solutions
• Respond to customer inquiries regarding product selection, pricing, scheduling, and complaints
• Develop profitable business with new customers
• Continuously improve and maintain product knowledge
• Code and input customer orders and schedule deliveries
• Follow a product/supply checklist
• Accept payment and apply it to appropriate customer accounts
• Follow up on deliveries

Benefits

• Medical
• Dental
• Vision
• Life insurance
• 401K
• Paid time off