Order Entry Specialist

Human Active Technology is seeking a sharp, solutions-driven Order Management Specialist to join our Customer Service team. The ideal candidate will own the full lifecycle of order processing from entry to fulfillment while partnering across teams to ensure accuracy, efficiency, and an outstanding customer experience.

Requirements

• Accurately enter and track customer orders in the ERP system from receipt through shipment
• Collaborate with Customer Service and Sales teams to allocate product and release orders to the warehouse
• Review and manage customer portal demand entries and proactively communicate any discrepancies
• Monitor inventory at third-party logistics providers and escalate issues to ensure seamless supply
• Serve as a key contributor to the coordination and functionality of electronic data interchange orders
• Partner with internal stakeholders including AR, IT, Sales, and Warehouse teams to support a compliant and efficient order-to-cash process
• Identify and support continuous improvement opportunities in order management workflows

Benefits

• Comprehensive health, dental, and vision insurance
• Disability and supplemental insurance options
• 401(k) retirement plan with company contributions
• Generous paid time off
• Year-end bonus potential