Visitor Experience Assistant
Hampshire Cultural TrustBasingstoke and Deane, England, United Kingdom
Posted March 2, 2026
Full Time
About the Company
Hampshire Cultural Trust is committed to creating inspirational culture experiences that enrich and transform lives.
Job Description
Do you want to help bring cultural experiences to life? You’ll be at the heart of welcoming visitors to this historic building which tells the story of Basingstoke, alongside high quality changing exhibitions. You’ll provide outstanding customer service, support our retail and admissions processes, and help ensure the Museum remains a well-presented and inspiring place for everyone.
Requirements
- Provide outstanding customer service
- Support retail and admissions processes
- Help ensure the Museum remains a well-presented and inspiring place for everyone
- Carry out regular health and safety checks
- Take care of our collections
Benefits
- 25 days annual leave + bank holidays
- 5% Employer pension contributions
- Generous occupational maternity, adoption and paternity pay
- Enhanced occupational sick pay
- Generous compassionate leave scheme
- Paid emergency leave
- Industry leading Employee Assistance Programme
- Access to same day GP appointments
- Octopus Electric Vehicle Lease Scheme
- Life assurance scheme
- Interest-free Season ticket loans and travel loans
- Charity Worker Discounts Scheme
- Access to free eye tests and vouchers towards glasses
- Free flu vaccination vouchers
- Cycle to Work Scheme
- Health Cash Plan
- Opportunities to learn, develop and progress
- Free tea and coffee
- Team Card - Free access to venues for friends and family, and discounts across café and retail
