Customer Centricity and Experience Leader (m/f/d)

Join our Digital Marketing & Customer Experience department and contribute to driving growth and increasing touchpoints with our audiences. As Customer Centricity and Experience Leader, you will execute and orchestrate customer centricity streams, lead and transform the Customer Centricity & Experience team, and drive consistency of the customer experience end-to-end.

Requirements

• Proven track record of implementing insights & analytics frameworks
• Proven track record of utilizing digital technologies & data to extract customer insights
• Strong experience in international project management
• Excellent analytical and listening skills
• Ability to function in a matrix environment, and excellent collaboration skills

Benefits

• Personalized onboarding experience program
• Opportunities to learn and grow through Hager Group's awarded Hi University
• Internal career opportunities