Quality Investigator

We are Häfele America Co., a global powerhouse in LED lighting, cabinet and furniture hardware, kitchen organization, and more. We offer a strong benefits package and a family atmosphere that works hard and plays to win.

Requirements

• Conduct investigation of open service requests
• Review and close approved QMs in a timely manner
• Quarantine nonconforming products
• Respond to inquiries
• Collect and maintain quality records and metrics
• Perform 5S activities
• Perform Weekly Cycle Counts
• Process RMA's
• Perform pick/pack audits
• Perform additional inspections and audits
• Assist in IB receipts, put-away, picking, and packing

Benefits

• Medical
• Dental
• 401(k) with company match
• Employee discount