Customer Service Representative

Häfele is seeking a Customer Service Representative to join their friendly customer service team based in Larapinta. The ideal candidate will have excellent communication and problem-solving skills, strong interpersonal skills, and experience in customer service.

Requirements

• Answer sales calls
• Process customer's orders, pricing, delivery requests and other enquiries
• Meet and greet in the showroom
• Develop a genuine understanding of our customers' needs to assist with product selection
• Prepare customised quotations and promote our extensive range of high end products
• Maintain showroom displays & brochure replenishments
• Promote good relations with customers and prospective customers
• Provide advice on planning, installation and operation of our quality products
• Support our external sales team

Benefits

• Modern offices and a great supportive team environment
• Innovative and forward-thinking business
• Competitive Salary & bonus system
• Access to employee wellness platform
• Up to eight Flexidays per year