Associate Director, ServiceNow

Translate complex business requirements into technical designs and solutions using ServiceNow. Lead the overall architecture design and development of ServiceNow implementations, ensuring alignment with business objectives and best practices.

Requirements

• Bachelor's degree is required
• Minimum SEVEN (7) years of ServiceNow experience supported by ServiceNow certifications (e.g., CSA, CIS, CAD) and experience serving in an Architect and/or Project Management role.
• Excellent verbal and written communication skills
• Expertise implementing multiple ServiceNow modules, preferably ITSM, ITOM, IRM, and/or SPM.
• Experience with Software Development Lifecycle methodologies, deliverables, and controls.
• Agile, SCRUM or SAFe certifications.
• PMP certification.
• Experience in driving business development activities and leading all aspects of winning federal proposals, with proven ability to generate new wins and revenue for your company.
• Prior managerial experience in leading and supporting a remote workforce.

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend