Customer Service Representative

The Grenada Airports Authority (GAA) is seeking dynamic and customer-focused individuals to join their team as Customer Service Representatives at the Maurice Bishop International Airport (MBIA). This role focuses on ensuring a seamless and positive airport experience for passengers and visitors, acting as the primary point of contact between the public and the authority.

Requirements

• Five (5) CXC/CSEC passes (Grade 3 or above), including English Language.
• Customer service training is required.
• Excellent oral and written communication skills.
• Strong communication and interpersonal skills.
• Problem-solving and adaptability in fast-paced environments.
• Team player with a collaborative mindset.
• Attention to detail and basic computer literacy.
• Knowledge of a foreign language or sign language is an asset.
• Ability to interact tactfully and professionally with diverse individuals.