Senior Operations Specialist (Itinerary Architect)

Greeking.me is seeking a dynamic Senior Operations Specialist to manage the day-to-day operations of the company, ensuring the smooth running of travel services for clients. This role focuses on bookings, itinerary planning, vendor management, and improving operational processes. The company specializes in creating authentic travel experiences to Greece and Italy, offering tours and activities related to culture, history, and gastronomy.

Requirements

• Manage and coordinate all aspects of travel operations
• Ensure accuracy and timeliness of travel bookings
• Develop and maintain relationships with vendors and suppliers
• Manage and monitor customer inquiries and complaints
• Collaborate with other departments
• Manage and maintain travel-related databases and systems
• Strong communication and interpersonal skills
• Excellent problem-solving and analytical skills
• Ability to multitask and work in a fast-paced environment
• Strong attention to detail and organizational skills
• Fluent in English and Greek
• Bachelor's degree in hospitality, tourism, or related field

Benefits

• Competitive salary
• Hybrid working model
• Lots of room for growth and taking initiatives
• Ongoing training and development
• Modern office environment