A Sr. E-Commerce Associate leads in the development of annual brand plans for relevant market/s and manages the execution of agreed plans to drive business growth consistent with the international marketing cycle plan and global direction. Champions the execution of marketing cycle plans both centrally and locally led to local sales teams to deliver in-store excellence and drive business growth.
Requirements
- Master onsite consumer journey mastery - identifying key consumer touchpoints to drive more purchase.
- Assist on daily store performance management & tracking (GMV sales, Traffic, ATP check, content score, store rating)
- Manage product page & optimization – search rank, mobile-ready content, price check, keyword, and attributes tagging.
- Facilitate Promo and Campaign Execution Excellence – promo enrollment and activation, onsite placement audit.
- Manage store reviews and customer service escalation
- Manage Tools Adoption & AB Testing - Voucher, Free Shipping, Feed, SIS, Flexi Combo, and other platform tools.
- Create Business reports including daily sales and store performance tracker and campaign post-mortem.
- Demonstrate a clear understanding of the company's vision and mission, and be able to effectively communicate them to others.
- Maintain a thorough understanding of company rules and regulations, and consistently adhere to them in all work activities.
- Can adapt and learn new systems launches, and be able to effectively utilize these systems.
- Understand E-commerce, metrics, activations and tools. Knowledge in promo enrollment and product listing.
- Is a self-starter who can work independently with minimal supervision, demonstrating a high level of initiative in all work activities.
- Possesses a strong command of basic Microsoft functions (Word, Excel, PowerPoint), with the ability to use these tools effectively in a professional setting.
- Possesses understanding of key business drivers and financial systems.
- Possesses strong written and verbal communication skills and is adaptable to working in a dynamic environment where priorities and requirements may change frequently.
- Has the ability to manage and resolve conflicts that may arise within the team or with other departments, vendors, or customers.
- Can handle high-pressure situations, remain calm under stress, and effectively manage time and resources to meet critical deadlines.
- Can attend to multiple priorities simultaneously, with the ability to prioritize and manage workload effectively to ensure all objectives are met.
- Possesses strong problem-solving skills and is solution-oriented, with the ability to identify issues, develop effective solutions, and implement them to improve processes.
