Reservations Manager

Reservations Manager is responsible for overseeing the hotel's reservations department, ensuring efficient booking processes, and maximizing room revenue.

Requirements

• Supervise and lead the reservations team
• Develop and implement reservation strategies to optimize room revenue
• Monitor and manage room inventory and availability across distribution channels
• Ensure accurate and efficient booking processes for guests and travel partners
• Collaborate with sales and marketing teams to drive room reservations and revenue
• Analyze booking trends, occupancy, and revenue reports to make informed decisions
• Train and mentor the reservation team in providing excellent customer service
• Address reservation-related inquiries and concerns from guests and travel partners
• Manage group reservations and negotiate group rates when necessary
• Prepare and present reservation reports and performance metrics to the head of Revenue
• Participate in budgeting and financial planning related to room revenue