Front Desk
Grand Fitness Mgmt, LLCVirginia, United States
Posted October 13, 2025
Full Time
About the Company
Grand Fitness Mgmt, LLC is a leading Planet Fitness franchisee that owns and operates numerous fitness club locations across the United States. The company focuses on delivering a high‑quality, judgement‑free fitness experience through comprehensive club operations, member services, and staff leadership.
Job Description
Grand Fitness Partners is seeking a motivated Front Desk Sales Associate to provide exceptional customer service to members, prospective members, and guests. The role focuses on creating a Judgement Free Zone where everyone feels welcome and supported in their fitness journeys. This position involves resolving member concerns, processing transactions, and maintaining a clean and sanitized environment.
Requirements
- Greet members and guests
- Resolve member concerns and escalate when necessary
- Answer phones and assist callers
- Perform membership-related functions
- Perform prospective member calls and tours
- Conduct retail transactions
- Maintain club premises and equipment
- Perform walk-throughs and address issues
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Employee perks
- Discount program
- Free Black Card Membership
- 401(K) Savings plan