Customer Support Specialist – Germany (based in Turkey)
GoStudentIstanbul, Turkey • Berlin, Germany • North Carolina, United States
Posted September 17, 2025
Full Time
About the Company
GoStudent is Europe's highest-valued EdTech company, offering comprehensive tutoring services across various subjects and age groups. With a focus on hybrid education, GoStudent has integrated online platforms with offline tutoring to enhance learning experiences. The company employs over 1,500 professionals and supports millions of families globally, making it a leader in personalized education solutions.
Job Description
GoStudent is seeking a Customer Service Specialist to support its physical learning centres in Germany. The role involves advising parents and students, handling inbound and outbound calls, managing administrative tasks, and contributing to team success by achieving key performance indicators. This position offers flexible working arrangements and a career growth path within a dynamic environment.
Requirements
- Native-level German skills
- Sales mindset
- Communication skills
- Experience in customer service or telesales
- Organizational talent
- Target Focus
- Motivation by KPIs
- Flexible working
Benefits
- Flexible working
- Career growth
- Work Smart, Play Hard
- Comprehensive Employee Support Program