YouTube Product Support Manager, Shopping and Brand Deals
GoogleNew York, New York, United States • California, United States
Posted March 24, 2026
141000 - 204000 USD
Full Time
About the Company
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories.
Job Description
The YouTube Product Support Manager, Shopping and Brand Deals will design and own the creator journey for creator issues and enable key work to achieve direction. This role will directly impact AI support strategy and contribute to a growing creator experience and ecosystem.
Requirements
- Bachelor's degree or equivalent practical experience
- 8 years of experience in a technical project management or a customer-facing role
- Master's degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field (preferred)
- Experience working with Product and Engineering to provide user feedback and influence product road map
- Experience leading cross-functional projects with product, engineering and analytics team and excellent project management skills
- Understanding of the YouTube platform and a passion for helping creators
- Excellent problem-solving skills to inform strategy development and implementation
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance