Operations Manager

The Operations Manager will oversee the planning, organizing, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service, and cleanliness.

Requirements

• Promote and work in a manner consistent with the mission of Goodfellas Pizzeria and Wiseguy Lounge
• Ensure compliance with health and fire regulations
• Achieve company objectives through training and creating a positive work environment
• Monitor food preparation and presentation
• Investigate and resolve customer complaints
• Coordinate assignments of cooking personnel
• Review financial statements and performance data
• Maintain food and equipment inventories
• Schedule staff hours and assign duties
• Establish standards for personnel performance and customer service
• Plan menus and food utilization
• Organize and direct worker training programs
• Administer corrective action for policy violations
• Continually develop staff in managerial and professional development
• Order and purchase equipment and supplies
• Review work procedures and operational problems
• Assess staffing needs and recruit staff
• Arrange for equipment maintenance and repairs
• Record sales and analyze recipes
• Coordinate with fellow employees to meet guests' needs
• Fill-in for fellow employees as needed

Benefits

• Quarterly profit-sharing bonus program
• Tipped Compensation
• Employee Discounts
• Health and Life insurance coverage
• 401K with Employer Match
• Paid Time Off