Tram Attendant

As the only aerial tramway in Southeast Alaska, guests at the Goldbelt Tram are invited to soar to new heights in scenic adventure aboard Juneau's top attraction. We offer locals and visitors an opportunity to experience breathtaking Alaska scenery, explore the miles of trails atop Mount Roberts, and learn more about Alaska Native culture. Under the direction of the Tram Operations Supervisor and/or Tram Operator, attendant is responsible for loading/unloading passengers on/off an aerial tramway cabin.

Requirements

• Ability to meet time and attendance requirements.
• Ability to work all different shifts including days, evenings, holidays and weekends
• Ability to handle stress under pressure.
• Ability to provide quality customer service.
• Ability to physically climb out of the tramway cabin during Rescue Car Evacuation under the direction of the Director of Ops & Facilities and/or the Tram Operations Manager.
• Ability to physically rope evacuate passengers and self from cabin.
• Excellent communication and superior customer service skills.
• Ability to learn, understand and follow verbal and written instructions/directions.
• Skill in establishing and maintaining cooperative working relationships with other employees.
• Ability to work directly with the public, providing prompt and courteous information and assistance on a daily basis.
• Ability/willingness to learn and pass on to guests those areas of interest to visitors, such as local history, people, culture, geography, etc.
• Ability to stay calm, cool and collected in the event of a tram operation stoppage of any kind, guests riding with you will be looking to you for guidance and/or direction.

Benefits

• Seasonal Employee Layoff Bonus Plan