Intermediate II Application Support Specialist
Global RelayLondon, England, United Kingdom
Posted September 9, 2025
Full Time
About the Company
Global Relay is a leading provider of end-to-end compliance solutions for the global financial sector and other highly regulated industries. Founded in 1999, they serve over 20,000 customers across 90 countries, including top-tier banks. Global Relay offers integrated services such as message archiving, intelligent surveillance, and secure collaboration tools to help organizations meet stringent regulatory requirements like GDPR, FINRA, and Mifid II.
Job Description
Global Relay is seeking a motivated Individual Application Support Specialist to contribute to the smooth running of live systems. The role involves building knowledge in their products and services, troubleshooting incidents, implementing operational best practices, and collaborating with cross-functional teams. The company provides a career-building environment with opportunities for growth and innovation.
Requirements
- Automation-first mindset
- Experience with observability platforms, Linux, scripting, and container technologies
- Hands-on experience with code versioning
- Experience with incident troubleshooting under high pressure
- Comfortable with being on call
- Familiarity with Kubernetes
- Understanding of high-level code
- Ability to work effectively in cross-functional areas
- Experience working in highly compliant industries (finance/banking)
Benefits
- Mentoring and coaching
- Career development opportunities
- Diverse and inclusive work environment
