CX - Ad Operations Liaison
Global Coordination CenterMakati, Philippines
Posted December 12, 2025
240000 - 360000 PHP year
Full Time
About the Company
Global Coordination Center partners with businesses to drive excellence across IT, administrative, and digital domains. The firm delivers end‑to‑end services—including prompt engineering, ad operations, data engineering, digital marketing, finance and accounting, and comprehensive project management—to streamline operations and accelerate growth. By integrating technical support, content creation, and sales enablement, the company offers a unified platform that reduces silos and enhances decision‑making. Its distinctive value lies in combining deep industry expertise with a flexible, results‑oriented approach that unlocks unprecedented opportunities for clients.
Job Description
Join our dynamic team at Global Coordination Center, a leading Chinese Business Process Outsourcing (BPO) company with a thriving presence in the Philippines. We specialize in providing innovative solutions to our clients and are seeking a talented CX - Ad Operations Liaison to contribute to our continued success.
Requirements
- Serve as the primary point of contact for clients, sales team, and technical staff regarding ad operations.
- Coordinate with sales team to gather campaign requirements and ensure clear communication of client objectives to the technical team.
- Collaborate with technical staff to implement and launch advertising campaigns accurately and efficiently.
- Monitor campaign performance and proactively identify and resolve any issues or discrepancies.
- Generate and deliver regular reports to clients, providing insights and recommendations for campaign optimization.
- Ensure that all campaigns are served in full and in accordance with client expectations.
- Act as a liaison between clients and technical team, addressing any technical concerns or requirements.
- Conduct regular follow-ups with clients to gather feedback and ensure satisfaction with campaign performance.
- Stay informed about industry trends and best practices in digital advertising to enhance the quality of service provided to clients.
- Assist in the development and implementation of processes and procedures to streamline ad operations workflows.
Benefits
- Competitive salary
- On-site working environment
