Head of Operations
GlimpseNew York, New York, United States
Posted February 20, 2026
Full Time
About the Company
Glimpse specializes in AI-driven automation for leading retail consumer brands, turning deductions into a revenue engine through end-to-end solutions for retrieval, validation, disputing, and accounting. The company’s core services include deductions management, integration with major distributors such as Unfi and Kehe, and proprietary AI agents that streamline complex financial workflows. With a track record of partnership with over 200 brands, Glimpse distinguishes itself by delivering measurable cost savings and faster cash flow for its clients. Its culture emphasizes data-centric innovation, collaborative problem-solving, and a relentless focus on delivering tangible business value.
Job Description
We’re looking for a detail-oriented, creative problem solver to drive the highest-priority operational outcomes as we rapidly scale our customer base. You’ll own the workflows and systems that keep delivery running smoothly, and continuously improve processes and tooling to increase throughput and quality across our service delivery.
Requirements
- 6+ years in a high-growth startup environment
- Experience leading and growing a service team
- Ability to lead an ops team to best-in-class efficiency
- Ability to execute with conviction and good judgment with limited guidance; needs minimal direction in an ambiguous context to take action and then adapt quickly
Benefits
- Competitive salary and equity
- Relocation assistance to NYC
- Comprehensive medical, vision and dental insurance plans offered
- 401k plan offered
- Unlimited PTO
