IT Operations Specialist

We're growing rapidly and seeking a highly motivated IT enthusiast to join the team. As an IT Support Specialist at Glia, you will play a key role in ensuring the success and satisfaction of our employees by providing prompt and effective technical support. This is a hybrid role with an expectation of 3 days per week in the office.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience in IT support or a related technical role.
• Strong understanding of desktop and end-user security best practices and common compliance requirements.
• Good problem-solving skills, with a focus on resolving common and recurring technical issues efficiently.
• Outstanding communication and interpersonal skills, with the ability to work effectively with both technical and non-technical audiences.
• Ability to handle ambiguous tasks and think outside the box to resolve support issues.
• Willingness to learn and grow with the team.
• Proficiency in English (reading, writing, and speaking).

Benefits

• Competitive salary
• Stock options
• 401k Matching
• Generous Paid Time Off
• Health insurance
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance