The Territory Sales Manager achieves maximum market penetration, market growth, and increases sales and profitability by creating a superior customer experience for the NAPA independent Store Owners.
Requirements
- Achieves territory sales quotas by assessing client needs and following defined selling process
- Possess in-depth product knowledge to present, communicate, and sell store owners on the NAPA Sales, Merchandising, Marketing, and Training programs
- Maintains customer relationships to ensure exceptional service, resolving issues thru problem solving and identifies new sales opportunities
- Coordinates with other sales representatives to promote outside sales resources, CSR and/or CSA in conjunction with the Wholesale Manager
- Partners with store owners to fully utilize NAPA programs, systems (i.e., NAPA Delivery Tracker, NAPA Xpress, TAMS, PPSE. Storefront, SafePay, BOPIS and NDT)
- Makes recommendations based on market of client needs on Store Product Strategies, Increasing Min/Max counts, Hub & Spoke, etc.
- Ensures ISO accepts PULSE recommended stocking inventory pulls and orders
- Promotes the use of ISO Analytics, supports HQ price profiles and pricing standards
- Assists the store with ensuring proper commercial account registrations with the appropriate tools related to rebates and pricing
- Facilitates special sales events like Filter, T&E and QTRLY HQ “Big Events.”
- Leads store set up, training and updates to Store Console tools
- Communicates and assists in execution of warranty policies, for example: CILOW
- Ensures usage of the Sales Training Program - Product and Program Training
- Guides the store through classification and ensures they are prepared from inception to completion each quarter
- Reviews operating reports from TAMS (Asset protection, returns, pricing, etc.)
- Provides high level review of store financials
- Performs other duties as assigned
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Plan
- Paid Time Off
- Company Vehicle
- Travel Opportunities
