IT Product Owner (CRM)

We're hiring a hands-on CRM Product Owner to take ownership of our HaloCRM environment and its connected integrations, including WhatsApp and wider communications tooling.

Requirements

• Experience with a CRM IT system or a strong IT Application background with ambition to become specialised in CRM.
• Hands-on configuration of workflows, forms, user access, and integrations.
• Experience or exposure working with communications platforms such as WhatsApp for Business, SMS gateways, or embedded chat tools.
• Confident managing roadmaps, product backlogs, and stakeholder communication.
• Strong grasp of API-based system integrations and data handling principles.
• Excellent stakeholder management and cross-team collaboration skills.
• Ability to balance short-term fixes with long-term scalability and improvement.

Benefits

• Hybrid working
• Competitive salary
• Strong benefits
• Access to group-wide digital transformation projects