Principal consultant- GenAI LLM Ops Engineer
GenpactBengaluru, Karnataka, India
Posted March 18, 2026
Full Time
About the Company
Genpact is a global professional services firm that delivers advanced technology solutions, combining process intelligence and artificial intelligence to transform business operations. The company specializes in digital transformation, business consulting, and AI-driven services across sectors such as banking, insurance, healthcare, energy, automotive, and retail. By leveraging a robust partner ecosystem and a culture of continuous learning, Genpact delivers measurable outcomes and lasting value for leading enterprises worldwide. Its client-centric approach and decades of proven trust distinguish Genpact as a trusted partner for organizations seeking innovative, data-driven solutions.
Job Description
Genpact is hiring a Principal consultant- GenAI LLM Ops Engineer to build, operate, and scale Large Language Model platforms and applications. The ideal candidate will own the end-to-end operational lifecycle and partner with cross-functional teams to deliver robust, compliant, and efficient LLM-powered experiences.
Requirements
- Architect secure, reusable, and modular infrastructure-as-code (IaC) frameworks for GenAI and LLM operations
- Design, deploy, and maintain LLM serving infrastructure
- Implement model orchestration, build CI/CD pipelines, and define LLM-specific SLOs
- Implement telemetry, A/B experiments, and establish alerting & incident response playbooks
- Ensure security, privacy, and regulatory compliance, and manage prompt governance
- Troubleshoot and resolve issues related to LLM deployment, scaling, and performance
Benefits
- Competitive salary
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Equal opportunities employer