Lead Consultant-Dynamics 365 LCS System Admin

Join Genpact as a Lead Consultant-Dynamics 365 LCS System Admin and help build the future with AI. Genpact is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally.

Requirements

• Administer and monitor all Dynamics 365 F&O environments (Development, Sandbox/UAT, and Production).
• Manage environment provisioning, configuration, refreshes, and backups through Microsoft Lifecycle Services (LCS).
• Oversee build automation, code deployment, and data migration processes.
• Manage security roles, user provisioning, and access controls in coordination with business and support teams.
• Maintain system compliance, patch updates, and audit readiness.
• Ensure uptime, backup, and recovery strategies are in place and tested.
• Act as Tier-3 escalation point for environment and platform-related issues.
• Troubleshoot environment connectivity, performance, and configuration issues.
• Collaborate with Microsoft support (via LCS tickets) for escalation and resolution.
• Implement governance best practices for environment usage, refresh scheduling, and resource optimization.

Benefits

• Competitive salary
• Opportunities for career growth and advancement
• Access to cutting-edge technologies and tools
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
• Comprehensive benefits package
• Flexible work arrangements
• Professional development opportunities
• Diverse and inclusive workplace