Site HR/LR Lead – Customer Care and Aftersales

General Motors is seeking a dynamic Human Resources and Labor Relations professional to lead HR/LR operations at our Customer Care & Aftersales (CCA) Processing Center in Jackson, Mississippi. The role involves building a talented organization, driving culture, fostering productive union relationships, and making a lasting impact in a fast-paced warehouse environment.

Requirements

• Partner with the Plant Manager to drive GM culture, elevate employee experience, and improve engagement across the site.
• Promote a positive working relationship with the union through consistent application of local and national agreements.
• Lead negotiations, grievance resolution, and implementation of labor agreements.
• Support core HR processes including talent planning, performance management, compensation, recruiting, and employee development.
• Drive compliance to GM policies. Support investigations and resolution of employee concerns.
• Facilitate training on HR policies, LR procedures, and union agreements.
• Manage staffing, onboarding, and workforce transitions for hourly, contract, and salaried employees.
• Support plant safety initiatives driving employee involvement through GM’s Global Manufacturing System.

Benefits

• Total Rewards resources