Técnico de Soporte en Redes en Horario Rotativo (Presencial, El Salvador)

GBM is a leading IT services company specializing in information technology solutions in Central America and the Caribbean. This Network Support Engineer role involves monitoring and supporting the customer network, handling incidents, updating documentation, and implementing service continuity. The position focuses on maintaining network connectivity and ensuring uptime.

Requirements

• Configuring network equipment
• Handling incidents and providing support
• Configuration of connectivity between the customer and providers
• Configuration of communication correction steps
• Training in systems or related fields
• Experience in Technology departments
• Proficiency in CCNA courses
• Understanding of OSI model and IP addressing
• Knowledge of routing protocols (OSPF, EIGRP)
• Understanding of redundancy and link balancing protocols
• Proficiency in Spanning Tree
• Setting up site-to-site networks