Customer Success Manager
GBGChicago, Illinois, United States
Posted November 5, 2025
Full Time
About the Company
GBG makes it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people.
Job Description
Enabling safe and rewarding digital lives for genuine people, everywhere. We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people.
Requirements
- Minimum 3+ years in customer-facing roles, including day-to-day account management and senior-level stakeholder engagement.
- Proven track record of owning and managing customer meetings, including quarterly business reviews (QBRs).
- Demonstrated ability to develop customer account plans and perform SWOT analysis.
Benefits
- As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered.