Food Quality Assurance Manager

The Food Quality Assurance Manager position is responsible for food safety and quality engineering and control on processes supporting operation, system, policy and procedure auditing; leads quality improvement projects, drives defect prevention on flight attendant comments and detections. Acts as the primary business quality project manager for Corporate Quality Assurance requirements and regulations.

Requirements

• Supports all customer and regulatory audits within the responsible facilities
• Works side-by-side with Operation Managers to assure compliance to HACCP requirements are met
• Works as part of the corrective action team to address non-conformities related to product, process and service
• Executes monthly self-assessments on the elements of food safety
• Executes the required food safety related testing as defined in HACCP plan
• Plans for quality (capital, supplier quality, plant quality).
• Evaluates and reports on performance trends related to quality
• Manages Quality Engineering projects, including operative supportive functions
• Leads and monitors improvement projects as assigned
• Audits implementation of quality systems for effectiveness by verifying activities
• Responsible for maintaining and managing the corrective action system
• Monitors the accuracy and compliance of HACCP records as defined in the corporate procedures
• Reinforces quality awareness to the management and work staff
• Schedules and manages the daily activities and task of the sanitation porters (if defined as a responsibility)
• Manages continuous improvement projects in quality elements
• Plays a key role in implementing the business management system
• Implements the quality system detailed in the quality manual
• Champions quality improvement efforts and initiates problem solving efforts and assures implementation
• Drives prevention vs. detection of defects tracking key performance indicators and daily patrol of production areas
• Responsible to lead product defect investigations
• Responsible to lead investigations of alleged food poisoning, Hard-foreign and soft foreign objects
• Responsible to manage the compliance with USDA / APHIS regulations
• Responsible to manage food product suppliers of the unit including auditing of local suppliers
• Coordinates actions to prevent the occurrences of nonconformities to internal, Federal and State laws
• Maintains customer compliance resolution on defects including alleged food poisoning if needed
• Responsible for the identifying and maintaining of key performance metrics for the Quality organization
• Continuously improves plant procedures for monitoring and ensuring conformance to specifications for incoming raw materials as well as for finished products
• Acts as the primary liaison to Corporate QA Compliance Team
• Plays a key role in training and coaching of quality requirements to all levels in the business unit’s organization
• Responsible for safety, quality and compliance to customer specification
• Ensures optimum business processes to support full customer and regulatory compliance in terms of quality and food safety
• Stays attuned to and prepares adaptation to changes in customer, company and regulatory changes in requirements
• At times liaises with customers and regulatory agencies
• Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions
• Completes Hazard Analysis and Risk Based Preventative Controls (HARPC) Preventative Controls for Human Food training and certification course to be a PCQI “Preventive Controls Qualified Individual” according to company policy.
• Completes all other company required training including but not limited to ServSafe Sanitation Manager Certification.

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts
• Free hot healthy meals for unit operations roles