Quality Assurance Analyst - Apprentice (For Pooling)
GardaWorldPasig, Philippines
Posted February 17, 2025
Full Time
About the Company
ECAM invites you to make a difference and be part of the never-ending cycle of innovation, transformation and evolution of surveillance technology.
Job Description
ECAM is looking for a Quality Assurance Analyst - Apprentice to assess the quality of performance of Escalation Management Group. The role involves monitoring calls and email responses, developing and implementing call quality processes, and making recommendations for enhancements.
Requirements
- Graduate of any 4-year course
- Minimum of 2 years experience in a Quality Assurance role
- Lean Six Sigma certification is an advantage
Benefits
- Day 1 HMO for you and two (2) of your dependents
- Annual and Performance Based Salary Increase
- Additional Leave Credits