Responsible for the operations of the sales administration functions, including review and identification of areas for improvement, analysis and recommendation of documentation processes, and preparation of management reports.
Requirements
- Review and identify area for improvement for prompt billings and collections.
- Analyze and recommend enhancement to documentation processes.
- Monitor documentation to meet the required quality management system.
- Prepare, monitor and review management reports and ensure reports are submitted timely and accurately.
- Liaise with purchasers, financial institutions, solicitors and other related parties to ensure proper documentation and early loan releases.
- Understand the software usage, identify any shortcoming and suggest improvements to enhance the system.
- Prepare and maintain proper records and files of all purchasers including the records in the developer’s system are updated timely and accurately.
- Cultivate teamwork, provide training, coaching and support to the Sales Administration Staff (if any).
- Maintain contacts with customers to understand their requirements.
- Maintain company’s interest and image ahead by providing excellence services to purchaser, financial institutions, solicitors and other related parties.
- Maintain the confidentiality of the purchasers’ and company’s information.
- Perform other related duties that the Management may direct or assign from time to time.
