Student Success Coach

This Student Success Coach role proactively supports enrolled and active students through telephone, email, text, and in-person communication to foster student success. The role involves building relationships, navigating systems, providing mentorship, and helping students achieve their academic goals. The position requires adherence to school policies and commitment to creating an inclusive environment.

Requirements

• Bachelor’s degree preferred or related work experience
• 2+ years of experience in coaching or building relationships
• Experience in a contact center environment
• Ability to prioritize and manage goals
• Strong communication skills
• Ability to work independently and collaboratively

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development