Lead Customer Service
FuturewhizAmsterdam, North Holland, Netherlands
Posted December 14, 2024
45600 - 52800 EUR year
Full Time
About the Company
Futurewhiz is a B Corp that has been the market leader in EdTech in the Netherlands for more than 15 years.
Job Description
Futurewhiz is a B Corp that has been the market leader in EdTech in the Netherlands for more than 15 years. Our mission is clear: “Empowering every child to grow.” We are looking for a Customer Service Lead who can think strategically and practically implement it.
Requirements
- HBO work and/or thinking level
- Communicatively strong and have a flawless command of the Dutch language
- Clear AI-first mindset
- Extensive experience in customer service
- Experience with making plans and setting goals
- Successful completion of projects or initiatives within the agreed time and budget
- Commercially oriented and make decisions based on numbers and results without losing sight of the customer
- Team player
Benefits
- Gross salary between € 3,800 and € 4,400 per month
- 24 vacation days + 3 assigned vacation days + an extra ‘skip day’
- Collective pension scheme
- Learning budget of € 600 per year
- Unlimited access to external coaches
- Unlimited access to Goodhabitz
- Collective discount on health insurance
- Squla and StudyGo accounts for life
- OV-business card or Swapfiets
- Partially paid volunteer work
- Payroll Giving
- Healthy and daily supplied lunch
- Unlimited good coffee, fresh fruit, and snacks
